Received a letter yesterday from SKODA UK Customer Services explaining that my local dealer in Pickering where I live no longer holds the SKODA franchise, which according to SKODA is by mutual agreement. I was a bit dismayed by this, and as I have a service plan with the dealer, gave them a call today.
What a surprise to learn that it wasNOT by mutual agreement at all, SKODA have pulled the plug for reasons unknown. This is from a helpful, friendly dealership that appears to be performing very well; in fact three times the expected figures according to the person I spoke to; and one that I certainly don't have any problems with. What on earth are SKODA up to?
SKODA say that 'my motoring needs are of the utmost importance to them'. Who are they trying to kid. There are a significant number of Skoda owners in this area who will now have to travel some distance to visit an authorised dealer, and I should think those that have just purchased a new Skoda (Yeti or other) will not be happy knowing they cannot drop their car in for service or warranty work just round the corner.
This is not good news at all, and I can see SKODA losing quite a lot of business up here; it has certainly put me off. Has anybody else received similar letters, from this area or elsewhere?
What a surprise to learn that it wasNOT by mutual agreement at all, SKODA have pulled the plug for reasons unknown. This is from a helpful, friendly dealership that appears to be performing very well; in fact three times the expected figures according to the person I spoke to; and one that I certainly don't have any problems with. What on earth are SKODA up to?
SKODA say that 'my motoring needs are of the utmost importance to them'. Who are they trying to kid. There are a significant number of Skoda owners in this area who will now have to travel some distance to visit an authorised dealer, and I should think those that have just purchased a new Skoda (Yeti or other) will not be happy knowing they cannot drop their car in for service or warranty work just round the corner.
This is not good news at all, and I can see SKODA losing quite a lot of business up here; it has certainly put me off. Has anybody else received similar letters, from this area or elsewhere?